This privacy policy has been created to be compliant with Canada’s anti-spam legislation (CASL) with guidance from the Office of the Privacy Commissioner of Canada under the Personal Information Protection and Electronic Documents Act (PIPEDA).

Why do we collect your personally identifiable information?

We collect your name, email address and/or postal address in order to:

• Send information and respond to your inquiries, requests or questions
• Process orders and to send information and updates pertaining to orders
• Send you additional information related to your product and/or service
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

How do we collect your personally identifiable information?

When subscribing to our mailing list or contacting us through a form on our website, you may be asked to enter your name, email address, postal address, comment or other personally identifiable information to help us serve you. We may use the information we collect from you in the following ways:

• To send periodic emails regarding your order or other products and services.
• To follow up with you after email, phone or in-person inquiries.
• To send you printed marketing material in the mail.

Where do we keep your personally identifiable information?

Personally identifiable information that is collected via our website is processed through cloud-based parties such as website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users. Your personally identifiable information is kept confidential to us: we do not share or rent it.

How long do we retain your data?

If you enter your contact information or leave a comment, this data is retained indefinitely. If you wish to have it deleted, you may contact us to erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Google Analytics

We have implemented Google Analytics which compiles data regarding usage of our website. You can opt out by using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

CalOPPA is the first state law in the USA to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

According to CalOPPA, we agree to the following:

  • Users can visit our site anonymously.
  • Once this privacy policy is created, we will add a link to it on our home page or as a minimum, on the first significant page after entering our website.
  • Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:
• On our Privacy Policy Page

You can change your personal information:
• By emailing us
• By calling us

If at any time you would like to unsubscribe from receiving future emails, you can contact us or follow the instructions at the bottom of the email and we will promptly remove you from all correspondence.

Contacting Us

If there are any questions regarding this privacy policy, you may contact us using the information below:

Ellen Scobie
143 – 4111 Hastings Street
Burnaby, BC V5C 6T7

604-436-4176

Last Edited on 2020-12-01