Why do we collect your personally identifiable information?
We collect your name, email address and/or postal address in order to:
• Send information and respond to your inquiries, requests or questions
• Process orders and to send information and updates pertaining to orders
• Send you additional information related to your product and/or service
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
How do we collect your personally identifiable information?
When subscribing to our mailing list or contacting us through a form on our website, you may be asked to enter your name, email address, postal address, comment or other personally identifiable information to help us serve you. We may use the information we collect from you in the following ways:
• To send periodic emails regarding your order or other products and services.
• To follow up with you after email, phone or in-person inquiries.
• To send you printed marketing material in the mail.
Where do we keep your personally identifiable information?
Personally identifiable information that is collected via our website is processed through cloud-based parties such as website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users. Your personally identifiable information is kept confidential to us: we do not share or rent it.
How long do we retain your data?
If you enter your contact information or leave a comment, this data is retained indefinitely. If you wish to have it deleted, you may contact us to erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
We have implemented Google Analytics which compiles data regarding usage of our website. You can opt out by using the Google Analytics Opt Out Browser add on.
California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
- Users can visit our site anonymously.
You can change your personal information:
• By emailing us
• By calling us
If at any time you would like to unsubscribe from receiving future emails, you can contact us or follow the instructions at the bottom of the email and we will promptly remove you from all correspondence.
143 – 4111 Hastings Street
Burnaby, BC V5C 6T7
Last Edited on 2020-12-01